Frequently Asked Questions

Got questions? We’ve got answers. But if what you’re looking for is not here, please don’t hesitate to contact us.

Yes, we use a natural, water and citrus-based cleaning solution that is exclusive to our company and is safe for both children and pets. Our products are environmentally friendly, non-toxic and leave no residue behind.

Our low-moisture process ensures most carpets are dry in about an hour, minimizing any disruption to your day. While heavily soiled or deep-pile carpets may require a few extra hours, our cleaning process dry time remains significantly faster than traditional cleaning methods

Typically, it is unnecessary to move furniture as those areas don’t see the same soil buildup as high-traffic paths. Our low-moisture process allows us to clean effectively around your items making for an easy, stress free cleaning experience.

Vacuuming before a cleaning helps achieve the best results, but don’t worry if you can’t get to it, our technicians will take care of it for you as that is part of our regular cleaning process.

Our carpet cleaning process involves a thorough inspection, pre-treatment of stains, and a unique low-moisture cleaning method that allows carpets to dry in just one hour. We use a natural, water and citrus-based cleaning solution that is safe for children and pets.

Yes, we are equipped to handle carpet cleaning for all types of commercial buildings, including high and mid-rise buildings as well. We offer flexible scheduling options, and even weekend appointments, to accommodate your needs.

We offer straight forward upfront pricing without surprise fees. All of our prices (for all of our services) are shown on our online booking page. Immediate pricing and real-time availability are just a few clicks away with no commitment to schedule.

Absolutely! Having stain guard applied after a cleaning helps shield fibers from dirt, water, and oil based spills. It also protects against UV rays and sun fading. Stain guard acts as an extra layer of protection making vacuuming and spot cleaning much easier all while extending the life of you carpet and upholstery.

Depending on the amount of traffic in your home or place of business, it typically lasts about 12 to 24 months on both carpet and upholstery. However, if you have a professional cleaning performed, stain guard is usually cleaned away and re-application is recommended.

The cost for stain guard depends on what you're looking to have protected, but the long term value far outweighs the minimal additional cost. You can see pricing for both carpet and upholstery on our online booking page.

Upholstery cleaning typically dries within 4 to 8 hours. However, depending on the fabric type and the level of soiling, some pieces may require more to dry completely.

Our upholstery cleaning process begins with a thorough inspection and targeted pre-treatment for stubborn stains. To ensure a deep clean, we combine traditional hot water extraction with automated scrubbing technology that reaches deep into the fabric fibers. We exclusively use a natural, citrus-based cleaning solution that is eco-friendly and completely safe for children and pets

No, our cleaning process ensures that there is no residue left on the upholstery. The natural, water and citrus-based cleaning solution we use is designed to leave your upholstery clean and fresh without any sticky residue.

Yes, we offer upholstery cleaning for all types of businesses and commercial buildings. From waiting room couches to boardroom chairs, we clean it all.

We accept various payment options, including credit/debit cards, checks, cash, and most digital platforms.

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